Service Background
Service

Professional Floor Preparation.

The secret to a flawless floor is what lies beneath. We create mirror-flat, structural substrates for high-end installations.

Don't Risk Your Floor.

New flooring is a significant investment. Installing it over an uneven, dusty, or damp subfloor is the fastest way to void your warranty and ruin the finish.

At Turner Installs, we don't just lay floors; we engineer the substrate. Our preparation process adheres to Australian Standard AS 1884-2021, ensuring longevity and performance.

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Dead Flat

Achieving tolerances of 3mm over 3m or better for premium vinyl and timber installs.

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Substrate Protection

Identifying and resolving moisture issues before they destroy your new floor.

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Structural Integrity

Repairing cracks, divots, and weak concrete to ensure a solid bond.

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Fast Turnaround

Rapid-setting compounds allow for same-day or next-day installation in many cases.

The Turner Difference

Perfect preparation for perfect floors.

Mirror Finish Flood Levelling

Mirror Finish Flood Levelling

Absolute Perfect Flood Levelling

Absolute Perfect Flood Levelling

Suitable For

Residential Homes
Renovations & New Builds
Commercial Fitouts
Offices & Retail
Industrial Spaces
Warehouses
Medical Facilities
Hospitals & Clinics
Education
Schools & Universities
Hospitality
Restaurants & Cafes

Avoid these costly issues by choosing us first

We fix these common issues that cause flooring failure.

Water Damaged Substrate

Water Damaged Substrate

Zoom in on the yellow straight edge: Severe unevenness causing failure

Zoom in on the yellow straight edge: Severe unevenness causing failure

Our Prep Process

1

Assessment & Laser Check

We scan the entire subfloor with laser levels to map high spots, low spots, and deviations.

2

Mechanical Preparation

Concrete grinding to remove contaminants, old adhesive, and weak surface laitance.

3

Repairs & Moisture Barrier

Filling cracks with epoxy and applying moisture mitigation systems if readings are high.

4

Flood Levelling

Application of self-levelling compound (SLC) to create a glass-smooth, level surface.

Preparations prior to installation

The standard we deliver. Clean, flat, and structurally sound.

Clean Uplift & Removal

Clean Uplift & Removal

Clean Uplift & Removal

Filling Low Spots for Perfect Install

Filling Low Spots for Perfect Install

Filling Low Spots for Perfect Install

Absolute Perfect Flood Levelling

Absolute Perfect Flood Levelling

Absolute Perfect Flood Levelling

Substrates We Prepare

We can rectify and prepare almost any existing surface.

Concrete Slabs
Timber Subfloors
Yellow Tongue
Tile Beds
Existing Vinyl
Fibre Cement

Tools & Materials We Use

Husqvarna GrindersM Class Dust ExtractorsArdex CompoundsKiesel SystemsLaser LevelsMoisture Meters

Common Questions

Most flooring failures (bubbling, lifting, gaps) are caused by poor subfloor prep. Proper preparation ensures your warranty is valid and your floor looks perfect.
Standard residential prep (grind and fill) takes 1 day. Flood levelling requires an additional 24 hours to cure before installation.
Yes, we mechanically grind off old carpet glue, tile adhesive, and vinyl residue to ensure a clean bond for the new floor.
We can smooth a floor (make it flat) or ramp it. Correcting major structural slopes requires a different bulk-fill approach which we can assess on site.
It varies based on the condition of the slab. We provide a fixed-price quote after a site inspection so there are no surprises.

Perfect Prep. Perfect Result.

Don't compromise on the foundation. Contact Turner Installs for expert floor preparation.